Hi this is Michelle with iVolunteerOnline's Support Team and today I'm going to show you around our Database feature.
The Database can be accessed by Primary Administrators and Organization level Administrators.
The database stores basic information about your volunteers:
- phone number,
- and notes,
- among other things.
It can help you manage your volunteers by allowing you to
- create groups of volunteers,
- promote an event to volunteers,
- and even restrict Event Tasks to select groups of volunteers.
Your database is populated by your volunteers. Whenever someone signs up for an event they are automatically added to your database. You can also manually add volunteers to the database one at a time.
Here is the main Database.
In the Database, you can sort your volunteers alphabetically by first name, by last name, by email address, by their primary phone number, and by their last activity. To do this, you can click on the column you wish to sort your volunteers by, like this.
To add volunteers manually, simply click the "Add" button. Fill in their email address, their first name and last name, and any other information you need from them. When you're finished, click "Save". This will only need to be done very rarely, as volunteers will populate your database when they sign up for events.
To edit a volunteer's basic information, click on the "More…" button next to their name. Here you can add their phone number and a secondary phone number, the company they work for, their address, and any notes you have for them, like if they have a secondary email address, past attendance to events they have signed up for, or any other extra information you might need to know.
Thank you for watching and for using iVolunteerOnline, the best way to sign up your volunteers online!