Group management for events

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smisrack2
Group management for events

Greetings,

Last year I had requested a way to allow an event designer to updated groups in the database.
I was wondering what the status of this request might be?

Thanks,
-Steve

michelle
Re: Group Management for Events

Steve,

While we do have that on our list of potential future upgrades, we do not have a release date for this feature .

One work-around for this, until we do have the ability for Event Design Administrators to update groups in the database, would be for the Event Designer to create a new event with a custom prompt that would allow them to add volunteers to a group already in the Database simply by signing them up. Then the Administrator would be able to add volunteers from the Manage tab of that event, also adding them to the group in the Database.

Thank you for commenting!

Michelle

dcarrara
group administrator

Greetings,
I was noticing in the system that you can assign an administrator to a group of users in the database section. I was wondering how an event designer would go and manage that group once they are made an admin of that group? I was unable to location how they would do that from their login.

Thanks,
-Steve

michelle
Re: Group Administrator

Event Administrators are only able to send email from their event to the groups they have access to. Unless there is a custom prompt in the event assigning a volunteer to that group, the Event Administrator does not have permission to add or remove volunteers from a group. Only Primary and Organization Administrators are able to manually add or remove volunteers from a specific groups. 

Michelle

dcarrara
Group management for events

So if I understand what you are saying is that if I go to the following option:

Database->Group->Select a group->Administrators
and then add an event designer to that group's administrator tab

They are now authorized to send email to the specific group they have just been added to?

Thanks,
-Steve

michelle
Re: Group Management for Events

That is correct! You can also add administrators to groups from the Administrators tab in the Organization menu. Click on "Edit" by their name and then select the "Groups" tab to select multiple groupse you would like to assign the administrator to.

Michelle

dcarrara
Thanks, Not what I was hoping

Thanks, Not what I was hoping for, but I understand now.

We really need the event designers to be able to add people to the database groups. Hoping this feature comes out soon.

michelle
While we don't have the

While we don't have the ability for event designers to actively manage their groups, they can add a custom prompt or prompts to the event or tasks within the event that will allow volunteers to be sorted into groups.

We have two types of these prompts: DATABASE_GROUP and DATABASE_GROUP_DEFINED. These can be used in your event to allow volunteers to be sorted into a certain group or groups just by signing up for your event.

The DATABASE_GROUP allows your volunteers choose from a list of groups. DATABSE_GROUP_DEFINED allows you to specify what group a volunteer will be added to when they have signed up for a particular event or task.

If you have questions about this feature, we can continue this thread in the General Questions/Issues forum. 

Michelle

dcarrara
group management

Yes, We use the groups heavily, but the management overhead creates a process flow that has an extra person in the step.
We are trying to eliminate this bottleneck so that the person responsible for the event can manage the list of members in a group.

Hopefully, you will be able to add this feature in the future.

I had noticed this new (administrator) feature on groups, and got excited.

Thanks,
-Steve

paul
Group Management for Event Administrators

Steve,

Organization Administrators and the Primary Admnistrator are the only ones who can manage database groups currently.  I've made a ticket based on your request to see if we can come up with something.  On one hand I can see how this could be useful - on the other I can see how it could cause problems with some Organizations based on their desired workflow.  For example, what if Event Administrator A modifies a group that Event Administrator B created.  This could be desired in certain situations but  could also introduce problems.  So we have to be careful how we go about this.

If you don't mind, can you contact us at supportativolunteer.com to discuss this further.  We would like to better understand your process and what rules/configurations we might need to consider to make this happen.

Paul