What personal data we collect and why we collect it
We provide a contact form that allows visitors to contact our support team. This form collects information needed to respond to your query, such as the unique ID of an ivolunteer.com account. We do not share this information with third parties.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
Information submitted through our website’s contact form is saved in our website database and support ticket system indefinitely until you request its removal.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
What Volunteer Information does ivolunteer collect in its application?
When you sign up with a customer’s organization on our website, ivolunteer will collect the information necessary to provide you with an outstanding and relevant Volunteering experience with that organization. This information includes at least your name and e-mail address, but may also include additional information that the organization deems necessary for you to Volunteer with their organization. Volunteer Information NEVER includes personally sensitive information such as credit card numbers, account numbers, or passwords.
Who has access to the Volunteer Information?
Administrator(s) of an ivolunteer.com account have secure encrypted access to the Volunteer Information they collect through our service. ivolunteer will never share any Volunteer Information with any other 3rd parties. Our customers’ sign-up sheets by default display only a first name to other potential Volunteers; however, an organization may configure their sign-up sheets to display, to other confirmed participants, any additional Volunteer Information EXCEPT e-mail addresses. ivolunteer never allows sharing of participant e-mail addresses using this website with anyone other than the customer organization’s administrator(s).
How does ivolunteer use Volunteers’ Information?
Our customers may use ivolunteer to send you e-mail relevant to events that you sign up for. ivolunteer may send you relevant automated e-mails on behalf of the organization, such as reminder and thank-you messages. ivolunteer considers these messages to be an integral part of the ivolunteer service; however, you have the ability to disable some or all of these messages by accessing the website through a link provided to you within these e-mails or by writing firstname.lastname@example.org. ivolunteer will otherwise never send you any unsolicited marketing e-mail.
What safeguards are in place to protect Volunteers’ Information from theft or misuse?
Only people whom our customer designates as administrator(s) of their ivolunteer account and you have access to your Volunteer Information. The administrators’ access is password protected and encrypted. Your access is by a unique, security-hashed link that you receive in confirmation and/or reminder e-mail. Your unique link is sent only to your e-mail address. You should not forward or share these e-mails with anyone else, and you should delete the e-mails when you are finished Volunteering.
ivolunteer is designed with security as a priority. Our website is scanned monthly by Trustwave.com to ensure that our web site remains secure. ivolunteer is furthermore PCI DSS (Payment Card Industry Data Security Standard) compliant, which means that our website, servers, and databases are secure enough to handle credit card information (even though we don’t take credit cards from Volunteers). ivolunteer internally limits access to information only to those employees who need it to carry out their jobs.