Administration Questions

We have added the ability for you to add Custom Database Fields for your volunteers’ database entries. Your Database Fields are now managed in the Organization Menu > Settings tab in the Database sub-tab. Here you can see all database fields, their types, and you can now manage where they show up in your Organization. The button…

No, they will still be signed up for any events they have confirmed.  A Cancel ability will be added in a future release.

Although you currently can’t merge two Participant records, you can transfer slots from one Participant another. Under the Database > Participants tab, find the Participant with the email address that you want to merge with another one. Click the More… button to the left of the Participant. Click Transfer X’s Slots Someone Else. Select the…

Yes.  On the Participants tab, click on the More… button next to the volunteer’s name you wish to look at.  Then click on “Activity” at the bottom of their information.  Here you can see all of the volunteer’s activity within the organization, including dates, times, and event names they sign up for.

Yes.  After selecting the group, use the Add Members From Event(s) button and select all the events you wish to add members from.

There are two custom prompt types that will assign a volunteer to a group: DATABASE_GROUP and DATABASE_GROUP_DEFINED.  Simply add one of these prompts to your event and the volunteer will be assigned.  The DATABASE_GROUP prompt allows volunteers to choose which group they should be in, and the DATABASE_GROUP_DEFINED prompt will automatically assign them to a…

You can promote your organization or events by sending an email to one or several of your groups.  You can also use groups to restrict an event task.

Groups are a way for you to organize your volunteers the way you want.  For example, you may wish to group volunteers by a skill set or a certification that they have, such as CPR certification. You could create a group titled “CPR Certified” that contains all of your volunteers who have completed CPR training….

Yes, you can useivolunteer.com’s powerful email capabilities to promote your Event or Organization to volunteers in your Database.  Simply select one or more of your Database Groups to send it to, select when you want to send it, and then author the email.  You are currently limited to five times the number of your subscription…

The easiest / best way is to let your volunteers do it.  Whenever someone signs up for an event they are automatically added to your database.  You can also manually add volunteers to the Database one at a time. You can also bulk add volunteers to the Database.  To do this go into the Database menu | Participants tab…

Primary Administrators and Organization level Administrators have access to the Database.

Your database stores basic information about your volunteers such as their email address, name, street address, phone numbers, etc.  It can help you manage your volunteers by allowing you to record some extra information for each volunteer, create groups of volunteers, promote events to your volunteers and even restrict Event Tasks to select groups of…