Yes. Under the Events page, in the Settings tab | Emails sub-tab, under the Volunteer Emails heading, there is a dropdown box with three options: Confirmation Required Once Confirmation Always Required Confirmation Never Required Selecting “Confirmation Never Required” will eliminate email confirmations. NOTE: We do not recommend choosing “Confirmation Never Required” for normal use.
Yes, the Manage tab for the selected event allows the administrator to add volunteers without needing the volunteer to confirm. The administrator can also cancel volunteers on this tab.
The three most common reasons for email failure are: The volunteer provided a bad or misspelled address The email was delivered to a spam or junk-mail folder The volunteers retrieving email system is using an anti-spam product based on a challenge/response mechanism that ivolunteer.com’s automated email system cannot respond to. If #1 is the case,…
Yes, you can add additional information or instructions per event that will appear in the Confirmation and/or Reminder emails. Select the event, go to the Settings tab | Emails sub-tab and modify the email messages you wish to change and save your changes.
Signed in as the Administrator, click on the Reports tab and click on the Participants Report. This will give you a list of all the volunteers for the events selected, as well as their email addresses. You can then select those emails, copy and paste the addresses into the To field in your email program (or into the…
To schedule an email for an event, go to the Event page and select the event you wish to schedule an email for and go to the Reminders/Email tab. Click the Schedule button. This will pull up your Organization Default email templates. You can further edit them here. When you’re finished editing your templates, you can choose from the Schedule, Send…
Log in as the Administrator, select an event, go to the Reminders/Email tab. You can add scheduled reminders to happen before the task dates and thank you messages for when the task is over by clicking on the Schedule button. Optionally, you can create a reminder to send now by clicking on the Send Now button.
You can use the Re-Send Confirmation Link email (found in the Reminders/Email tab of the Event) or you can re-send them a confirmation notification by clicking on their name in the Manage tab and clicking the Send Confirmation Notification button.
