FAQ Category: Your ivolunteer.com Database

I need to see extra information from my volunteers in my database. Where can I put this information?

A I need to see extra information from my volunteers in my database. Where can I put this information? We have added the ability for you to add Custom Database Fields for your volunteers’ database entries. Your Database Fields are now managed in the Organization Menu > Settings tab in the Database sub-tab. Here you can …

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I have someone in the database with two different email addresses. Is there a way to combine the entries so that they are only using one email?

A I have someone in the database with two different email addresses. Is there a way to combine the entries so that they are only using one email? Although you currently can’t merge two Participant records, you can transfer slots from one Participant another. Under the Database > Participants tab, find the Participant with the …

I have someone in the database with two different email addresses. Is there a way to combine the entries so that they are only using one email? Read More »

What can I do with the Groups I create?

A What can I do with the Groups I create? You can promote your organization or events by sending an email to one or several of your groups.  You can also use groups to restrict an event task. Permalink

What are Groups in my Database?

A What are Groups in my Database? Groups are a way for you to organize your volunteers the way you want.  For example, you may wish to group volunteers by a skill set or a certification that they have, such as CPR certification. You could create a group titled “CPR Certified” that contains all of …

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How do I populate my Database?

A How do I populate my Database? The easiest / best way is to let your volunteers do it.  Whenever someone signs up for an event they are automatically added to your database.  You can also manually add volunteers to the Database one at a time. You can also bulk add volunteers to the Database.  …

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Who can access the Database?

A Who can access the Database? Primary Administrators and Organization level Administrators have access to the Database. Permalink

What is my ivolunteer.com Database?

A What is my ivolunteer.com Database? Your database stores basic information about your volunteers such as their email address, name, street address, phone numbers, etc.  It can help you manage your volunteers by allowing you to record some extra information for each volunteer, create groups of volunteers, promote events to your volunteers and even restrict …

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