By default, accounts are set to manual renewal and will expire at the end of the subscription term. You will not be charged anything further unless you choose to renew. New customers can start with a free trial to evaluate ivolunteer and may cancel a paid subscription within 30 days after purchase for a pro-rated…
In your My Commitments portal, you can edit your online signup if the organization you signed up with allows it. To modify the information you entered: Click on the + (plus) sign next to the commitment / slot to expand it. Click the Edit button. Make your changes and press the Save button. Note: If you do not see…
To change your email address: Go to your personal volunteer page (this was the page you were directed to to confirm). Click the Settings button at the bottom of the page. Type in your new email address twice. Click the Save button. Please contact your event coordinator if you need further assistance.
Go to My Commitments in the browser that you used to sign up for your slot(s): https://participant.ivolunteer.com Click on the upcoming volunteer slot and then click the Cancel link at the bottom. Note: If you DO NOT see a Cancel link next to a commitment it could be because: The event does not allow self cancellations OR, it’s too…
You can embed a Home Page or Event Signup Sheet using an iframe tag. For security reasons, embedding is allowed only in: Please be sure to fill the “WEBSITE” field as a minimum before embedding any ivolunteer pages in an iframe. The iframe tag has several options that you may review here. You can also search for…
If you set a logo for an event, that Event’s logo will appear on Facebook. To do this, sign in as an Administrator and select the relevant event. Go to the Settings tab | Logo sub-tab. Press Set Logo, then either type in a link to a logo hosted on your own website, or press Select to upload an image file from…
You need to be the Primary Administrator, an Organization Administrator or an Event Administrator with Design Privileges to assign events to home pages. With the event selected: Click on the Details tab Find the Show on Organization Home Page dropdown menu Choose a Home Page for the event, make the event hidden, or click Select Multiple Home Pages to…
Once you are viewing the Home Pages tab, click the Add Home Page button.
When logged in as Primary Administrator or Organization Administrator, click on the Organization menu | Home Pages tab. Here you can add and edit Home Pages.
You can change the Home Page Title, Visibility / Accessibility, Unique ID (not available on the Primary Home Page), Event Display Type, Event Sort Order, and the Welcome Message. Home Page Title – this is the title for your Home Page. E.g. “My Organization’s Events.” Unique ID – is the extra part of the URL for accessing the Home Page only from the URL. E.g….
When you first sign up to use ivolunteer.com (either a free trial or a subscription) your organization is assigned a primary home page URL — for example, http://myorganization.ivolunteer.com, the first part of the URL is the Unique ID you chose when you signed up. The page at this URL can contain any future active events that are also…
We have added the ability for you to add Custom Database Fields for your volunteers’ database entries. Your Database Fields are now managed in the Organization Menu > Settings tab in the Database sub-tab. Here you can see all database fields, their types, and you can now manage where they show up in your Organization. The button…
No, they will still be signed up for any events they have confirmed. A Cancel ability will be added in a future release.
Although you currently can’t merge two Participant records, you can transfer slots from one Participant another. Under the Database > Participants tab, find the Participant with the email address that you want to merge with another one. Click the More… button to the left of the Participant. Click Transfer X’s Slots Someone Else. Select the…
Yes. On the Participants tab, click on the More… button next to the volunteer’s name you wish to look at. Then click on “Activity” at the bottom of their information. Here you can see all of the volunteer’s activity within the organization, including dates, times, and event names they sign up for.
Yes. After selecting the group, use the Add Members From Event(s) button and select all the events you wish to add members from.
There are two custom prompt types that will assign a volunteer to a group: DATABASE_GROUP and DATABASE_GROUP_DEFINED. Simply add one of these prompts to your event and the volunteer will be assigned. The DATABASE_GROUP prompt allows volunteers to choose which group they should be in, and the DATABASE_GROUP_DEFINED prompt will automatically assign them to a…
You can promote your organization or events by sending an email to one or several of your groups. You can also use groups to restrict an event task.
Groups are a way for you to organize your volunteers the way you want. For example, you may wish to group volunteers by a skill set or a certification that they have, such as CPR certification. You could create a group titled “CPR Certified” that contains all of your volunteers who have completed CPR training….
