FAQ Category: General Administration Questions

We know one of the benefits of ivolunteer.com is email verification of users without a formal username/password. Is it possible to have volunteers create a login with contact information?

When a volunteer signs up for the first time (or the Administrator signs up a volunteer on their behalf) the confirmation email contains a unique link through which that volunteer can access his or her volunteer commitments (and cancel a commitment if you allow self-cancellation).  Whenever a volunteer signs up or receives a reminder, that …

We know one of the benefits of ivolunteer.com is email verification of users without a formal username/password. Is it possible to have volunteers create a login with contact information? Read More »

Is there a way to set up a PayPal button on the volunteer signup forms so that they can donate money at the same time?

You can add a link to your PayPal account either in the instructions for your organization’s home page, instructions on an event signup page, or as a custom prompt in the volunteer signup screen.  However, ivolunteer.com does not currently tightly integrate with PayPal in such a way to guarantee that a payment is made as …

Is there a way to set up a PayPal button on the volunteer signup forms so that they can donate money at the same time? Read More »

Can an Administrator make changes to an event after volunteers have started signing up?

Yes, if you add or move rows or columns then volunteers will shift appropriately to remain under the headings they signed up for.  Be careful changing headers of rows or columns because volunteers will expect to have signed up under those headings. You cannot remove a row or column if there are volunteers signed up …

Can an Administrator make changes to an event after volunteers have started signing up? Read More »

Why is ivolunteer.com not requiring volunteers to confirm their commitment when NOT in Kiosk Mode?

After an email address has volunteered and confirmed once for an Organization, any subsequent sign-ups from that email address from the same browser will be auto-confirmed.  That “Confirmation Required Once” behavior is the default Confirmation Mode.  If you prefer for volunteers (outside of Kiosk Mode) to always receive the confirmation email that they must confirm, …

Why is ivolunteer.com not requiring volunteers to confirm their commitment when NOT in Kiosk Mode? Read More »

How do the Event and Task volunteer limits work together?

The Task volunteer limit restricts the number of volunteers able to sign up for a particular task.  The Event volunteer limit restricts the number of volunteers for the entire event.  The Task limit will automatically be set for the Event limit, and can be changed to a lower number per task if so desired.

Is there a way to disable volunteers’ access to an event while I’m still designing it?

Yes, if the Administrator does not click the “Activate” button to make the event Active, then volunteers will not be able to sign up for that event until the “Activate” button is clicked.  If your event is already Active, you can click the “Deactivate” button to make the event in-active so that volunteers will not …

Is there a way to disable volunteers’ access to an event while I’m still designing it? Read More »

How can I insert a hyperlink into the Screen Messages (Top Instructions)?

Go to the Settings tab | Screen Messages sub-tab OR the Signup Sheet Design tab | Instructions button.  In the Top Instructions Editor, highlight the text that you want to be the hyperlink, and then press the Edit or Add Link icon. Key or paste the link you wish to use.  You can provide a link to your own website, or press Select to upload a …

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How can I add an agreement/waiver so that volunteers can read it and agree to it?

Go into the event you wish to add an agreement to, go into the Settings tab | Prompts sub-tab and add a Custom Prompt. Select the Checkbox type. Add a title of “I agree” and a short description that says “Click here to read the agreement.” Then check the Hyperlink option beside the description and type in a link to the agreement. The agreement …

How can I add an agreement/waiver so that volunteers can read it and agree to it? Read More »

Can we attach a PDF file and require that volunteers read it when they sign up?

While administering the relevant event, go to the Settings tab | Prompts sub-tab and add a Custom Prompt.  Select the Checkbox type and enter text along the lines of “I have read the volunteer requirements” as the description, check the Hyperlink option beside the description and type a link to your PDF.  The PDF can be on your own website, or you can press Select to …

Can we attach a PDF file and require that volunteers read it when they sign up? Read More »