FAQ Category: General Administration Questions

We know one of the benefits of ivolunteer.com is email verification of users without a formal username/password. Is it possible to have volunteers create a login with contact information?

A We know one of the benefits of ivolunteer.com is email verification of users without a formal username/password. Is it possible to have volunteers create a login with contact information? When a volunteer signs up for the first time (or the Administrator signs up a volunteer on their behalf) the confirmation email contains a unique …

We know one of the benefits of ivolunteer.com is email verification of users without a formal username/password. Is it possible to have volunteers create a login with contact information? Read More »

Is there a way to set up a PayPal button on the volunteer signup forms so that they can donate money at the same time?

A Is there a way to set up a PayPal button on the volunteer signup forms so that they can donate money at the same time? You can add a link to your PayPal account either in the instructions for your organization’s home page, instructions on an event signup page, or as a custom prompt …

Is there a way to set up a PayPal button on the volunteer signup forms so that they can donate money at the same time? Read More »

Can an Administrator make changes to an event after volunteers have started signing up?

A Can an Administrator make changes to an event after volunteers have started signing up? Yes, if you add or move rows or columns then volunteers will shift appropriately to remain under the headings they signed up for.  Be careful changing headers of rows or columns because volunteers will expect to have signed up under …

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Why is ivolunteer.com not requiring volunteers to confirm their commitment when NOT in Kiosk Mode?

A Why is ivolunteer.com not requiring volunteers to confirm their commitment when NOT in Kiosk Mode? After an email address has volunteered and confirmed once for an Organization, any subsequent sign-ups from that email address from the same browser will be auto-confirmed.  That “Confirmation Required Once” behavior is the default Confirmation Mode.  If you prefer …

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Is there a way to disable volunteers’ access to an event while I’m still designing it?

A Is there a way to disable volunteers’ access to an event while I’m still designing it? Yes, if the Administrator does not click the “Activate” button to make the event Active, then volunteers will not be able to sign up for that event until the “Activate” button is clicked.  If your event is already …

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What if volunteers sign up for the same slot at the same time?

A What if volunteers sign up for the same slot at the same time? The first volunteer to submit their information will get it and a lock will be placed on the slot for ten minutes.  The other volunteer will receive a message that the slot was just taken. Permalink

How can I insert a hyperlink into the Screen Messages (Top Instructions)?

A How can I insert a hyperlink into the Screen Messages (Top Instructions)? Go to the Settings tab | Screen Messages sub-tab OR the Signup Sheet Design tab | Instructions button.  In the Top Instructions Editor, highlight the text that you want to be the hyperlink, and then press the Edit or Add Link icon. Key or paste the link you wish to use.  You …

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How can I add an agreement/waiver so that volunteers can read it and agree to it?

A How can I add an agreement/waiver so that volunteers can read it and agree to it? Go into the event you wish to add an agreement to, go into the Settings tab | Prompts sub-tab and add a Custom Prompt. Select the Checkbox type. Add a title of “I agree” and a short description that says “Click here to read the …

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Can we attach a PDF file and require that volunteers read it when they sign up?

A Can we attach a PDF file and require that volunteers read it when they sign up? While administering the relevant event, go to the Settings tab | Prompts sub-tab and add a Custom Prompt.  Select the Checkbox type and enter text along the lines of “I have read the volunteer requirements” as the description, check the Hyperlink option beside the description and type …

Can we attach a PDF file and require that volunteers read it when they sign up? Read More »