ivolunteer.com has many features and settings to help you sign up, track, and manage your volunteers. Our online help for volunteer administrators gives step-by-step instructions for the most common administrative tasks. We also provide answers to your participants’ most commonly asked questions. However, some volunteer management solutions deserve special mention. Here are a few tips and tricks for managing your volunteers with ivolunteer.com.

Get Organized with Database Groups

In ivolunteer.com, your participant database holds a unique record for each volunteer. You can update their contact info and run a report on their activity. (They can run a report on their own participation, too, in their My Commitments portal.) With a Premium account you also can email your database on demand. But what if you have sub-groups of volunteers with expertise and interest in certain types of tasks? Enter database groups. Database groups let you organize, manage, and contact…

Merge Duplicate Volunteer Records

It happens: a volunteer signs up with two different email addresses or name variations, creating two different participant records in your database. For database cleanup and more accurate reporting, you may want to merge those duplicate records into one. Here’s how. How does ivolunteer.com create volunteer records? ivolunteer counts a participant by first name + last name + email address. This allows multiple people (such as family members) to share an email address but sign up separately. However, people sometimes…

Charley Tip: Try a Template for Online Volunteer Scheduling

We want to make sure you have all the help you need for the best possible online volunteer scheduling. To that end, our CFO (Chief Fluffy Officer) Charley, who lives and codes with co-owner-developer Tad, reviews the latest features of ivolunteer.com. Charley wants to call your attention to the “Select a Template” step in the New Event Wizard. But we’ll let her speak for herself: Charley: Bark! Bark! … Bark Bark Woof! Translation: The dog walking template is pure genius!…

How to Sign Up Volunteers for Restricted Tasks

Sometimes, you may need to sign up volunteers for special tasks or roles. Here’s how to do that in your ivolunteer.com Event. By default, anyone with the link to an active opportunity can sign up for a volunteer slot. However, some jobs require prior experience, special training, and/or proof of age. From search and rescue operations to beer festival sales to sports referrees, you want to make sure the volunteer fits the task. The New Event Wizard steps you through…

Spring Cleaning Your ivolunteer.com Account

Your volunteer database may need spring cleaning, too! Keeping your database trimmed down and updated can save you time and money on volunteer management. Prune Your Database If you have used ivolunteer.com for any length of time, you probably have some inactive participants in your database. Clearing them out periodically can help administrators more easily manage volunteers and can prevent you from going over the limit of your ivolunteer.com plan. Under Database > Participants, you can use the ACTIVE dropdown list to…

Setting Up a Recurring Event

Many organizations have a need to set up recurring volunteer slots. In other words, their ivolunteer.com “Event” is not a single event but a regular volunteer signup need over time. In an Event’s Signup Design tab, you can create a Task that spans one or more weeks or an entire calendar month. These options are available when you click the Add Task button. Suppose you have a regular task that needs to be completed at a certain time every Saturday…

Add Groups of Volunteers to Multiple Tasks

Sometimes, you may have a group of volunteers who will perform the same tasks across multiple days. If you are adding the volunteers to the tasks yourself, you can use the Database features of ivolunteer.com to speed up this process: This example assumes you are an Organization Administrator with access to the database and that you want to add a group of people to the same slots across three days: Go to the Database menu and create a group with the people you…

Copy an Event

Problem: Events take a long time to set up. You spent a ton of time getting the instructions, settings, structure, slot times, reminders, thank you emails set up for an event.  Now you want to set up this same or a very similar event for next week. Solution: Re-use your work from the last event. Copying online sign ups is easy in ivolunteer. When you copy a signup event, you copy its structure and settings by default.  When you supply…

How to Sign Up a Group in ivolunteer

Volunteering a group of people with one sign up has gotten easier in ivolunteer. This post has been updated to reflect new functionality. Now a participant can sign up a group and later adjust the number of people later from their My Commitments portal. The Problem: One Person Wants to Sign Up a Group for Multiple Slots In many cases, you may need to allow one participant to sign up a group of people. Suppose you’re setting up an event…